If you have a service that is not responding or you are unable to stop the service, Use the following steps to force stop a service.
- Click the Start menu
- Click Run or in the search bar type services.msc , press Enter
- Look for the service, right click and select properties and identify service name
- Open a command prompt and run as administrator
- Type sc queryex servicename and press Enter
- Identify the PID
- Command prompt, Type taskkill /pid [pid number] /f and press Enter